Freezer Not Freezing
Compressor runs but ice cream stays soft. Failed start relay, low refrigerant, dirty condenser coil, or a worn compressor. We test and diagnose.
Your freezer is warm, frost is taking over the shelves, or the compressor runs nonstop without freezing anything. BJE Appliance Repair sends a certified freezer technician the same day — for chest, upright, garage-ready, and built-in column freezers, with compressors, evaporator fans, and door seals on the truck.
Tell us the symptom and we’ll match it to the failed component. Every issue below is covered by our same-day diagnostic and flat-rate quote.
Compressor runs but ice cream stays soft. Failed start relay, low refrigerant, dirty condenser coil, or a worn compressor. We test and diagnose.
Compressor never cycles off. Worn door seal, dirty condenser coil, low refrigerant, or a failed evaporator fan. Atlanta dust makes coil cleaning critical.
Frost coating walls and food. Failed defrost heater, broken defrost timer, or worn door seal letting humid air in. Common on older uprights.
Puddle around the unit. Clogged defrost drain line, frozen drain pan, or a damaged door gasket causing condensation. Quick clear.
Loud humming, knocking, or grinding from the back. Worn compressor mounts, damaged condenser fan, or a failing motor. Replace before the compressor seizes.
Dead unit. Failed cold control thermostat, broken start relay, or a tripped overload protector. We trace the power circuit.
Garage freezer stops in winter. Standard freezers fail below 50°F — need a garage-ready kit or a true cold-weather model. We install kits.
Sub-Zero, Liebherr, and built-in column freezers throw error codes for sensor faults, fan faults, and door alarms. We decode and fix.
Door bounces open or doesn’t seal. Worn door gasket, sagging hinge, or stuck shelves blocking the door. Easy adjustments and gasket swaps.
Foul odor even after cleaning. Bacteria growth from a power outage, mold in drain pan, or food trapped behind a wall panel. We sanitize and clean.
From a $400 garage chest freezer to a $9,000 built-in Sub-Zero column freezer, we service every freezer style sold for residential use. Trucks carry compressors, defrost heaters, evaporator fans, and door seals for top Atlanta brands.
Our techs carry brand-specific compressors, fans, gaskets, and control boards for the brands below. Sub-Zero column and Wolf freezer certifications are part of our standard training.
Most freezer repairs in Atlanta land in one of these four buckets. Our $89 diagnostic applies toward the repair if you proceed. No hidden fees.
On-site diagnosis, model lookup, and a written flat-rate quote. Fee is credited toward your repair.
Door seal, drain line clearing, defrost timer, condenser coil cleaning, thermostat.
Defrost heater, evaporator fan, start relay, control board, garage-ready kit install.
Compressor replacement, sealed-system work, Sub-Zero / Wolf specialty parts, condenser fan motor.
Prices include parts, labor, and tax. We never bill by the hour. Your written quote is your final price.
Four straightforward steps. No upselling, no hourly billing — just your food saved by tonight.
Tell us what the freezer is doing (warm, frosty, leaking) and the brand. We book a same-day or next-morning visit. Bring a cooler if needed — we’ll help save your food.
A certified freezer technician arrives in a marked van, tests the compressor circuit and refrigerant, and pinpoints the failed part — usually within 25 minutes.
You receive a written, all-in price before any tools come out. If you choose not to proceed, you only pay the $89 diagnostic.
We install OEM parts, run a 30-minute freeze test to verify proper temperature drop, and back the work with our written warranty.
Four reviews from Atlanta-area homes whose freezers we serviced in the past 60 days.
“Our Sub-Zero column freezer wouldn’t hold temp. BJE found a failed evaporator fan, swapped it for OEM, and the column has been rock-steady at -2°F for two months. Saved us $9,000.”
“Our garage chest freezer kept dying every winter. Tech installed a garage-ready kit (heater on the thermostat) and now it works year-round, even at 28°F outside.”
“Frigidaire upright freezer had heavy frost on every shelf. Defrost heater was burned out. Replaced for $245 and the freezer has been frost-free for 90 days.”
“Old Whirlpool 21 cu ft freezer had a failing compressor. Tech said realistic life left was 1 year — we chose to replace, and BJE handled removal and the new install. No upsell, just honest options.”
Our trucks reach every part of metro Atlanta with no travel charges in our standard zone.
Common questions Atlanta homeowners ask about freezer problems — answered honestly.
One phone call. A certified freezer technician at your door the same day. OEM parts, a flat-rate quote, and a 90-day warranty.
(678) 647-9315